Success Stories

We finally stopped worrying about monthly bills

Retired couple — Palm Desert, Coachella Valley

John and Maria were living comfortably but still had a $1,700/month mortgage payment that made budgeting stressful.

What they did:

They used a reverse mortgage to pay off their existing mortgage, eliminating their payment entirely.

The Result

Maria told me, “This is the first time in years we’re not worried about the first of the month.”

I was able to stay in my home after losing my husband.

Widow — La Quintia, Coachella Valley

After her husband passed away, Evelyn wasn’t sure she could afford the mortgage on her own.

What she did:

She took out a reverse mortgage, which:

  • Paid off her traditional mortgage
  • Created additional monthly income
  • Provided a line of credit for emergencies

The Result

She stayed in the home she’d lived in for 38 years and no longer worried about rising expenses.

Evelyn said, “This home is full of memories. I’m so grateful I didn’t have to leave.”

It allowed me to afford in-home caregiving.

Senior needing support — Desert Hot Springs

Robert was recovering from surgery and needed part-time caregiving several days a week.

What he did:

He used a reverse mortgage line of credit to pay for:

  • In-home care
  • Physical therapy
  • Mobility modifications to his bathroom

The Result

He recovered safely, stayed independent, and avoided the cost of assisted living.

Robert shared, “I didn’t want to move into a facility. This let me stay home with dignity.”

We used a reverse mortgage to cover rising property taxes.

Retired teachers — Cathedral City

Property taxes in Coachella Valley had increased for several consecutive years, putting a strain on Sam and Lori’s fixed income.

What they did:

They set up a monthly reverse mortgage payment to help cover:

  • Property taxes
  • Insurance
  • Utilities

The Result

Their budget stabilized, and they kept their home without stress.

Lori said, “Every year tax time used to scare us. Not anymore.”

The line of credit saved us during a medical emergency.

Couple managing sudden health expenses — Seal Beach

David had an unexpected medical emergency that resulted in several weeks of rehab and significant out-of-pocket costs.

What they did:

They had set up a reverse mortgage line of credit two years earlier and hadn’t touched it.

The Result

His wife said, “If we didn’t have the reverse mortgage, I don’t know what we would have done

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Ashlie Stratman profile picture
Ashlie Stratman
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Amazing company. Truly care for their clients. Both Lauren and Jenn worked hard to meet our needs and completely exceeded our expectations. We will be forever grateful and appreciative of their hard work. They are truly amazing individuals. Thank you!!
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T D profile picture
T D
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Our reverse mortgage was rather complicated, because it involved an irrevocable trust. There were a lot of hurdles, and a few surprises, but Jenn, with Palm Desert Reverse Mortgage, was fantastic, and saw us all the way through.
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Steve Adams profile picture
Steve Adams
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Lauren and her staff were fantastic! Very helpful, provided a lot of information. I would highly recommend Lauren and her staff for any mortgage help.
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Rita Castillo profile picture
Rita Castillo
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I had a great, smooth and painless experience working with Lauren and Jenn. The process went quickly and all my questions were answered right away. I felt like I was in very good hands. I would highly recommend them to anyone who is considering a reverse mortgage.
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Roy Gosney profile picture
Roy Gosney
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I originally contacted lbl for a reverse mortgage. They found out in doing so there was a better product for me. They worked as hard as you would imagine to find the right product for my needs. I always had a real person to talk to and I always had two people I could call, text, or email at any time. It was actually fun to work with Lauren or Jenn.